Refund policy

Return & Exchange Policy

Last Updated: June 2026

At Attar Farosh, we are committed to delivering premium-quality attars and fragrances.

No Exchange Policy

We do not offer exchanges on any products.

Please review your order carefully before completing your purchase.

Returns

Returns are accepted only in the following cases:

You receive a damaged product.
You receive an incorrect product.

Any return request must be submitted within 48 hours of delivery.

To initiate a return, customers must provide:

Order Number
Clear photos/videos of the product
Photos of the outer packaging
Non-Returnable Situations

Returns will not be accepted for:

Change of mind
Personal fragrance preference
Used or opened products
Incorrect orders placed by the customer
Minor packaging variations
Refund Process

Once the issue is verified and approved by our team, the refund will be processed within 7–10 business days to the original payment method.

Cancellation Policy

Orders can only be cancelled before they are shipped. Once dispatched, orders cannot be cancelled.